Get a Carers Card
You can apply for a Carers Card if you live in or care for someone who lives in East Sussex.
If you live outside of East Sussex, find your local carers’ service here.
The East Sussex Carers Card has three functions:
- Identifying you as a carer in an emergency
- Emergency Respite plan (the CRESS card)
- Discounts and special offers
Please note that there is currently a small delay in issuing new Carers Cards, since our team is working remotely in line with government measures during the coronavirus. We apologise for any inconvenience and are working hard to adapt our systems. Thank you for bearing with us.
“Someone depends on me”
Many carers worry about what would happen to the person they care for if they were to have an accident themselves, or were suddenly taken ill. The East Sussex Carers Card is designed to be kept with you, so that in an emergency anyone helping you is made aware that someone depends on you, should you ever be unable to communicate this yourself.
Emergency support for the person you care for
The Carers Card enables you to set up a CRESS (Carers Respite Emergency Support Service) plan with East Sussex County Council. This includes contact details for up to three people who could provide short-term support for the person you care for in an emergency
You will have the Carers Card to carry with you, so that in an emergency, you or someone else can call the number on the card. When this happens, East Sussex County Council will contact the people you have named in your emergency plan.
If none of your contacts are available, or if there are no other people you can identify to act as an emergency contact, Adult Social Care will provide support to look after the person you care for. This card is available to unpaid carers of adults.
Care for the Carers can help you to set up a CRESS plan, or it can be set up with the Council directly as part of your Carer’s Assessment.
The Carers Card with CRESS also gives you access to the discounts detailed below – you don’t need a separate card. To find out more and to apply for a combined CRESS plan and Carers Card, please contact us here.
Discounts for carers
If you do not wish to put an emergency plan in place but would still like to benefit from discounts for carers, you can apply for the Carers Card. This card is also available to parent carers of children with special needs and disabilities.
Offers and discounts available
Get hospital parking for just £1.70 at Eastbourne District General Hospital and Conquest Hospital, Hastings.
You can gain discounts at a variety of retail and leisure venues in East Sussex and we are adding new businesses all the time.
Businesses taking part in the scheme may display a Carers Card sticker in their window.
Some carers may have an older version of the Carers Card which is called the ‘Carers emergency alert card’. Please do continue to use this unless you receive a letter advising you otherwise.
Are you a business?
If you are a business and you would like to sign up to the Carers Card and offer discounts to carers, or offer support to carers in your organisation, take a look at our Building Carer Friendly Communities Initiative.