Counselling Coordinator
Counselling Coordinator
25 hours per week usually to be worked during normal office hours, with some occasional evening or weekend hours required.
Salary: £26,518 per annum, based on 25 hours per week
Contract term: Permanent
Location: Care for the Carers office, Eastbourne.
Additional optional office bases at Uckfield and Lewes with hybrid and/or remote working available.
Closing date: Monday 12th January 2026 at 12pm
Interview date: w/c 19th January 2026
You will coordinate our Time to Talk service, assess carers’ needs, match service users with counsellors, and provide clinical supervision to our volunteer counsellor team.
You will maintain BACP accreditation standards whilst ensuring the safety and wellbeing of all service users.
We particularly welcome applications from unpaid carers or those with lived experience of caring, although this is not a requirement.
This is a great opportunity to take on a rewarding role within a dynamic and passionate team making a real difference to carers’ lives.
Key Responsibilities:
- Assess carers’ needs upon referral, including risk assessment and identifying appropriate talking therapy.
- Provide clinical supervision, support and management to volunteer counsellors.
- Recruit and induct new volunteer counsellors, working with partner colleges.
- Lead on service development and maintain BACP Accredited service status.
- Manage counselling venues ensuring they meet BACP requirements.
- Ensure safeguarding procedures are followed for young people and vulnerable adults in line with safeguarding policies and procedures.
- Maintain record keeping systems in line with data protection requirements.
- Monitor and evaluate service outcomes with input from stakeholders.
Essential Requirements:
- Recognised diploma or degree in counselling/psychotherapy and BACP accreditation.
- Qualified as a Clinical Supervisor.
- Minimum 3 years post-qualification clinical experience and 300 hours post-qualification practice.
- Experience working with different modalities and delivering group supervision.
- Experience of service development with diverse stakeholders.
- Understanding of the impact of caring on mental health and wellbeing.
- Ability to assess carers’ counselling needs and risk.
- Knowledge of child and vulnerable adult protection procedures.
- Excellent interpersonal, listening and communication skills.
- Good IT and case recording skills.
What we offer:
- 25 days annual leave (pro rata) plus 8 public holidays, rising to 29 days after 4 years.
- 3 paid additional days when closed at Christmas.
- Flexible working hours
- Hybrid working (to be agreed at interview).
- IT equipment provided.
- Free parking at office.
- Workplace pension scheme with automatic enrolment.
- 24/7 employee assistance programme, which includes counselling.
Additional Requirements:
- Use of own vehicle with business insurance in place.
- Enhanced DBS check will be required (at charity’s expense).
- Current UK resident with proof of right to work in the UK.
- 6-month probationary period.
How to Apply
Please download the application form below to apply. You can view further details to support your application, using the links below:
Please note we reserve the right to close this role prior to the stated closing date. Therefore, candidates are encouraged to apply early as applications will be considered as they are received. Interviews are expected to be held via Microsoft Teams. This post is subject to an enhanced DBS check, six-month probationary period and satisfactory references.
