Carers Card – Countywide offers

Below you’ll find offers available to East Sussex Carers Card holders that are available countywide and beyond.

View the discounts and offers for Carers Card holders in your local area.

Don’t have a Carers Card yet? Apply for a Carers Card

TRAVEL & PARKING

Reduced hospital parking at Eastbourne District General Hospital & Hastings Conquest

You will pay no more than £2.00 per visit with your Carers Card. Show your card at the parking kiosk prior to departing to get the discount, as closing times are 20:00 (weekdays) and 18:00 (weekend).

Parking office Tel: 01424 755255

Brighton & Hove Bus and Coach Company

Brighton & Hove Bus and Coach Company runs bus services across Brighton and Hove from Steyning and Shoreham through to Newhaven, as well as longer distance routes to Eastbourne, Lewes, Ringmer and Tunbridge Wells.

Tel: 01273 886200

Website: www.buses.co.uk

Discount offer: Carers card holders receive student travel discount on all Keycard purchases (student fares cut standard prices by around a third).

Accessibility: Buses have space for one wheelchair and many stops in Brighton and Hove have raised kerbs to allow access. If there isn’t a raised kerb, a manual ramp is available. The ‘Helping Hand’ scheme is a discrete way of telling the driver you need extra help. Find out more accessibility information.

How to access the offer: To apply for your Keycard please email Care for the Carers – info@cftc.org.uk

Please attach to your email:

1. Photo – passport style head shot suitable to go on the pass (the photo can be taken on your phone and attached)

2. Photo of the ID side of your carers card showing the card number

3. Photo evidencing your personal ID (passport/driving licence is usually best)

Please include in the email:

1. Your current address

2. Your contact telephone number

3. Your date of birth.

The Admin team will then make an application to Brighton & Hove Buses.

Brighton & Hove buses will then issue a Keycard and ID card directly to the carers home address. You will then be able to load up the Keycard online at www.smartbuses.co.uk or by visiting Brighton & Hove Buses Head Office or 1 Stop Travel.

Please note: East Sussex Carers Card Holders will not be able to apply directly to Brighton & Hove Buses for the discounted travel as East Sussex Carers Cards need to be verified by Care for the Carers first. Please therefore ensure you contact Care for the Carers before applying.

If you have any questions please contact the Care for the Carers office 01323 738390

ACTIVITIES AND ATTRACTIONS

Company of Critters

Tel: 01892 852367 Mobile: 07787906145 Email: contact@companyofcritters.co.uk

Website: www.companyofcritters.co.uk

We are small company passionate about animal welfare and fun! We offer group or 1-2-1 Animal Encounters, Talks and Therapy Sessions in the comfort of your own home or at our site in Rotherfield. We are also happy to attend private parties, weddings and other events.

Our animal range is reptiles, amphibians, invertebrates and mammals. 20% discount on all 1-2-1 sessions on and off site (within 20 miles) upon production of the carers card.

CARE SERVICES

Queensmead Residential Care Home

Victoria Road, Polegate BN26 6BU

Tel: 01323 487931 Email: reception@queensmead-care.com

Website: www.chanctonbury-care.com

Queensmead is a Residential Care Home, part of the privately owned Chanctonbury Healthcare Group. Conveniently located in the centre of Polegate and just a five minute walk from the train station. A high quality and respected purpose built Care Home with modern facilities offering long term residential care, respite, day services and short stay convalesce. Queensmead boasts a varied activity and entertainments programme, top quality home cooked food and a person centred approach to care, as we say, we really, ‘care about caring.’ 10% discount off day services – lunch included or 2 for 1 offer – 2 course lunch, carer goes free. Please call to book and mention the Carers Card at time of booking.

HEALTH AND WELLBEING

Barracloughs the Opticians

Battle: 64a High Street, Battle TN33 0AG Tel: 01424 772725 Email: battle@barracloughs.net
Bexhill: 41 Western Road, Bexhill-on-Sea TN40 1DT Tel: 01424 219543 Email: bexhill@barracloughs.net
Eastbourne: 194 Terminus Road, Eastbourne, BN21 3BB Tel: 01323 721906 Email: eastbourne@barracloughs.net
Polegate: 58a High Street, Polegate BN26 6AD Tel: 01323 487122 Polegate: polegate@barracloughs.net
St. Leonards: 23 Sedlescombe Road North, St. Leonards-on-SeaTN37 7DA Tel: 01424 423605 Email: stleonards@barracloughs.net
Seaford: The Old Cottage, Dane Road, Seaford BN25 1DJ Tel: 01323 898777 Email: seaford@barracloughs.net
Uckfield: 53 High Street, Uckfield TN22 1AP Tel: 01825 769800 Email: uckfield@barracloughs.net

Website: www.barracloughs.net

Award-winning independent family opticians offering plenty of time at every appointment to tailor a solution for your lifestyle. With stores across East Sussex offering designer and budget eyewear, the latest optical equipment plus eye health supplements. Outside prescriptions welcome.

10% discount on complete spectacles purchased, no minimum spend. Not valid in conjunction with any other offers or all-in-one promotions.

Kamsons Pharmacy

14 branches across the county:

Eastbourne: 8 Albert Parade, Green Street, 012323 721806. 7c Bolton Road
01323 643754. Milfoil Drive, Langney, 01323 760522. 46 Meads Street, 01323 733212. 187 Victoria Drive, 01323 727855
Hailsham: 12 Carew Court, Hawkswood Road, 01323 449484
Hastings: 1 York Buildings, 01424 428523
Peacehaven: 241 South Coast Road, 01273 582334
Polegate: 43 High Street, 01323 482474
Stone Cross: Health Centre, Mimram Road, 01323 766977
Telescombe Cliffs: 1-2 Dana Lodge, Central Avenue, 01273 583702
Uckfield: Framfield Road, 01825 760173. Bell Farm Road, 01825 767172
Willingdon: 1-2 Orchard Parade, Lower Willingdon, 01323 484448

For further details visit www.kamsons.co.uk

10% discount on retail items (not prescription charges).

STT Eastbourne – Soft Tissue Therapy

Jason Paterson – Soft Tissue Therapist 94 Victoria Drive BN20 8LF

Also works in various locations across the county and can do home visits by arrangement.

Mobile: 07980 339864 Email: jason@stteastbourne.com

Massage, stretching and manipulation of the soft tissue can be beneficial for posture, muscle pain, sports injuries and rehabilitation from surgery. It can also support stress relief and wellbeing. 10% off hourly rate for carers and those they care for.

Wilson, Wilson & Hancock

Independent, quality eye care – East Sussex & Kent

Hastings: 12 – 14 Cambridge Road, Hastings TN34 1DJ Tel: 01424 421717 Email: hastings@wilsonwilsonandhancock.co.uk
Lewes: 223A High Street, Lewes BN7 2AF Tel: 01273 472360 Email: lewes@wilsonwilsonandhancock.co.uk
Rye: 63 Cinque Ports Street, Rye N31 7AN Tel: 01797 223700 Email: lewes@wilsonwilsonandhancock.co.uk
Tenterden: 7 High Street, Tenterden, Kent TN30 6BN Tel: 01580 762069 Email: tenterden@wilsonwilsonandhancock.co.uk

Website: www.wilsonwilsonandhancock.co.uk

Established in 1949, we offer a wide choice of frames, spectacle lenses and contact lenses – all at competitive prices and we are an approved provider by the Conquest & William Harvey Hospital clinics.

10% off complete new spectacles purchased. Excludes budget frames

HOME IMPROVEMENT & MAINTENANCE

Brewers Decorators Warehouse

Bexhill: Albany House, 42 Beeching Road TN39 3EW Tel: 01424 213800 Email: bexhill@brewers.co.uk
Eastbourne: 2b Britland Industrial Estate, Northbourne Road BN22 8PW Tel: 01323 640238 Email: Eastbourne@decwarehouse.co.uk
Eastbourne, Birch Road: BN23 6PL Tel: 01323 434600 Email: Eastbourne@brewers.co.uk
Hailsham: 15 North Crescent Industrial Estate, Diplocks Way BN27 3JF Tel: 01323 840607 Email: Hailsham@decwarehouse.co.uk
Hastings: White Rock Road, TN34 1LE Tel. 01424 712655 Email: Hastings@brewers.co.uk
Seaford: 17 Clinton Place BN25 1NP Tel: 01323 894385 Email: Seaford@brewers.co.uk

Website: www.brewers.co.uk

Discount on paint with your carers card just mention CARE112. Show your carers card in 180 Brewer’s stores and get discount.

Coastal Electrical Solutions Ltd

Unit A6 Chaucer Business Park, Dittons Road, Polegate, East Sussex, BN26 6QH

Tel: 07710 569 447 Email: coastalelectricalsolutions@outlook.com

Local, affordable and friendly electricians for all your electrical needs. We offer initial inspections and estimates free of charge. Committed to efficient solutions – book an appointment now to see how you could save on your energy costs.

15% off labour before VAT. Please mention your entitlement to the discount at initial instruction. Carers Card to be produced to the attending electrician.

NM Plumbing and Heating Ltd

Chyngton House North, Hamsey Rd, Seaford, BN25 4DW

Tel: 01323 899373 or 07759 298184

Neil is Gas Safe Registered and covers the whole of East Sussex.

5% discount on services for carers.

BC Garden Services

Tel: 07701016174 Email: bcgardenservices@outlook.com

BC Garden Services can offer a wide range of services across the county including regular garden maintenance such as mowing, hedge cutting, clearance and flowerbeds. I also offer fencing, patios and decking. Quotations and site visits are completely free of charge.

Carers Card holders receive a 20% discount from any quotation and a guarantee to beat any like for like quote.

Eden Landscapes

Tel: 01825 768696 or 07787545982 Email: edenlandscape78@gmail.com Website: www.edenlandscape.co.uk

Based in Uckfield, we cover Sussex, Kent & Hants. Eden Landscapes is a reputable Sussex based landscape gardening and construction company, with over 22 years of experience in landscaping, building and driveway construction. We can offer landscape gardening solutions, including patios, paths, turfing, walls and steps, and ponds or water features, plus fencing and decking of all varieties. We are equipped to handle small to medium construction projects, including extensions, garages and porches.

5% discount on labour costs. Conditions apply. Please mention that you have a Carers Card prior to booking your free, no-obligation quote and produce your valid Carers Card prior to receiving a quotation.

IT – COMPUTERS & PRINTERS

First Call Inks Ltd Ink Cartridges

Based in Little Common with website for online orders

16 Cooden Sea Road, Little Common, Bexhill on Sea. TN39 4SJ

Tel: 01323 430060 Email: sales@firstcallinks.co.uk

Website: www.firstcallinks.co.uk

We are one of the largest UK printer ink cartridge distributors. Winner of WHICH? Magazine Best Printer Ink Brand 2017

15% discount off purchases. Offer can be accessed online – Please use Offer Code: 430060 in the Promotional Code box at the checkout. We welcome customers to our shop Monday – Friday 9am – 4.30PM. Please show Carers Card before purchase.

LEGAL & FINANCIAL

APS Legal & Associates

Based in Bexhill, but covering the whole of East Sussex

Mobile: 07774 442318

Carers Card holders are entitled to:

A free no obligation initial consultation
10% off all estate planning and will writing services for them and their families
5% off pre-paid funeral plans

Brookes Family Mediation

Tel: 01323 411629 Email: sarah@brookesfamilymediation.co.uk

Website: www.brookesfamilymediation.co.uk

We offer mediation at several venues across East Sussex If you are separating or divorcing, family mediation can help you to work out the future arrangements for your children, and your finances, without the need for expensive, lengthy and stressful court proceedings. 20% discount across all of our services

Taylor Rose MW

Jessica Shale ASWW, Affiliate CILEx, Associate – Private Client Services Division.

24 Terminus Road, Eastbourne BN21 3LP

Tel. 01323 405256 Email: Jessica.shale@taylor-rose.co.uk

Website: www.taylor-rose.co.uk

Based in Eastbourne and covering all of East Sussex.

Jessica would be delighted to offer Carers Card holders & their families:
1. A free initial consultation
2. 10% off Wills, Lasting Powers of Attorney and Deputyship applications
3. Home visits free of charge
4. Preferential rates for Estate Administration

MISCELLANEOUS

Bay Tree Foods

Contact: Sarah Blay

Tel: 07736 525841 Email: sarahblay@btinternet.com

Website: www.baytreefoods.co.uk

Event catering and food love gift basket delivery. All food is homemade and caters to a variety of tastes, dietary requirements and budgets.

Carer eats FREE – offer applies to any catering or gift basket service when ordered for a minimum of 2. Minimum spend £15 – for more information please contact Sarah. Please mention the carers card at time of booking, evidence of your card may be required upon delivery.

CarerSmart

CarerSmart is a club from Carers Trust open to carers, people with care needs and staff and volunteers across the Carers Trust network. Joining is easy and free, once you are a member, you can benefit from a wide range of offers. For more information and to register visit: www.carersmart.org

Cook

7 Cliffe High Street, Lewes, BN7 2AH. Tel: 01273 483450

3A Meads Street, Eastbourne BN20 7QT. Tel: 01323 738525

38 Church Road, Hove BN3 2FN Tel: 01273 720221

Food for your freezer. In store and home delivery offering a wide range of frozen meals to suit everyone’s taste and dietary needs.

10% discount on all products in store and for delivery.

Discount for Carers

Discount for Carers is one of the UK’s leading providers of Carer discounts offering discounts from hundreds of brands. The website also has information and tips about money, saving, lifestyle and health & wellbeing. For more information and to register visit: www.discountsforcarers.com

RETAIL

Donna’s Witchy Shop

70 New Town, Uckfield TN22 5DE

Tel: 01825 761922 or 07368664892 Email address: donnaswitchyshop@gmail.com

Website: www.donnaswitchyshopltd.co.uk

We are a local pagan, spiritual & witchcraft store with a vast range of Incense, dreamcatchers, candles, crystals, herbs, jewellery & handmade goods e.g. body butters & scrubs, bracelets & necklaces, dreamcatchers & teas etc. We also provide Tarot Readings. Carers are very welcome to drop in and browse our vast range of products or just have a chat to see how we can help you for future reference including making up a crystal healing pack or herbal tea.

Carers can receive 10%. Some exclusions may apply. If you wish to purchase online, please email us and we will provide a code for online checkout.

Look out for our regular weekly promotions. Please note there are age restrictions on certain products.

Love Play NEW!

PO Box 200, Battle, TN33 0AA

Email: hello@loveplay.org.uk

Website: www.loveplay.org.uk

We are an online site that sells sex toys. Our aim is to allow you to explore your fantasies from the comfort of your home.
Sex is fun, exciting, and an important part of life and we would like to help you recharge and enjoy yourself. Everyone should have me time, we just want to help you achieve it.

We offer carers a 25% discount on all orders. This cannot be used in conjunction with any other offer.
Apply the code care25 when checking out

SHORT BREAKS & HOLIDAYS

Away Resorts Ltd

Imex Building, 575-599 Maxted Rd, Hemel Hempstead, HP2 7DX

Tel: 0330 127 4747 Email: generalenquiries@awayresorts.co.uk

Website: www.awayresorts.co.uk

Welcome to the world of Away Resorts! Stay at one of our fabulous UK locations, from countryside to coast, and fall in love with a new type of holiday. A holiday that puts you first, where your accommodation is off-the-scale amazing and where new experiences await at every turn. Now with 21 holiday locations, create “remember when we did that?” moments that will last a lifetime.

Whatever your budget, we really do offer something for everyone; from our exclusive Rockstar accommodation to our wow-factor barns. Indulge in a family hot tub holiday, enjoy a romantic log cabin with woodland views or soothe your spirit in the sanctuary of our Zen accommodation. Oh, and don’t forget all our parks are dog friendly, so bring your four-legged friend, because they deserve a getaway too!

Our parks are jam-packed with fantastic facilities, from on-site restaurants and bars to indoor and outdoor swimming pools. As for entertainment and events– well, there’s something to keep every member of the family grinning from ear to ear.

Carers can save 10% on all 2022 and 2023 breaks! Offer can be booked via our website at www.awayresorts.co.uk or by calling 0330 127 4747 and quoting CFTC10.Discounts are applied to the latest self-catering offers shown on our website. Offer does not apply to tenting and touring. Offer does not apply to bookings over 5 units. Offer does not apply to the Boston West Hotel, Gara Rock and Glendevon. Discounts cannot be used with any other offer, discount, third party promotion or voucher. Discount codes must be quoted at the time of booking and cannot be added retrospectively. Offer applies to new, direct bookings only and are subject to the full booking Terms and Conditions as stated on the website.

Butlin’s

Enjoy the very best of Butlin’s with an extra £20 off!

Website: https://www.butlins.com/about-us/privilege-holiday-club

Looking for an all-action getaway that’ll keep the kids (and big kids) entertained? You’ve come to the right place.

From the moment you arrive, you can expect nothing but full-on fun, with heaps of daytime activities and entertainment on tap.  Take your pick from looping water slides, unlimited fairground rides, exclusive live shows and more. And, whichever of resort you decide to visit, you’ll find one of the UK’s best beaches right on the doorstep. Get ready to jump in, tuck in, join in, go all in, and create memories that’ll last a lifetime.

To book, simply go to butlins.com/phc, click on the ‘Book Now’ square link and make sure to enter QQ209 in the blue ‘enter your Q number’ field. Once typed in you will see Care for the Carers appear below, this will confirm that your discount has been applied to your booking.

If an adapted room is required, please call 0330 100 9334 and quote QQ209 code to the representative in the Contact Centre.

T&Cs £s off are per booking discounts and apply to new bookings only. £s off do not apply to two-night breaks, rooms for two or breaks under £89. All offers are subject to promotional availability, may be withdrawn at any time and cannot be combined with any other offer or internet code except the 5% Premier Club loyalty discount. For full terms and conditions, please visit butlins.com/terms. Calls to 03 numbers are charged at standard UK rates and may vary from mobiles. These calls are included in any inclusive packages.
Butlins Skyline Limited, 1 Park Lane, Hemel Hempstead, Hertfordshire, HP2 4YL. Registered in England No. 0401

Butlin’s Big Weekenders with £20 off!

Website: https://www.bigweekends.com/

When was the last time you had a big weekend? When you got all your mates together and really let your hair down? If the answer’s “ages ago” then it’s time to grab your mates for three nights of headline acts, pool parties, silent discos, and loads more, all without a taxi or tent in sight! You don’t just need a ‘catch up’ – you need a Butlin’s Big Weekender.

Please see our additional offers below, valid until 3rd October 2023:

Family:

Extra Savings on 2024 Breaks from only £49

Big Weekenders:

The updated offer is £40 off selected Big Weekenders

This £40 off is in addition to the extra £20 off get all year round.

Please see the list of Big Weekenders this additional £40 off applies to below:

Bognor 15/09/2023 We Love the 70s
Bognor 29/09/2023 Absolute 80s Weekender
Bognor 06/10/2023 Back To The 2000s
Bognor 10/11/2023 90s Reloaded
Bognor 19/01/2024 Ultimate 80s Weekender
Bognor 23/02/2024 Replay
Bognor 08/03/2024 Soul Weekender
Bognor 19/04/2024 Ultimate 80s Weekender

These additional offers run until 3rd October 2023.

To Book simply go to www.bigweekends.com and search for ‘Privilege Holiday Club’, click ‘Book a Break’ and make sure to enter QQ209 in the blue ‘enter your Q number’ field. Once typed in you will see Care for the Carers appear below, this will ensure your discount is applied to your booking.
If an adapted room is required, please call 0330 100 9334 and quote QQ209 code to the representative in the Contact Centre.
T&Cs £s off are per booking discounts and apply to new bookings only for Butlin’s Live Music Weekends. £s off do not apply to two-night breaks, rooms for two or breaks under £89. All offers are subject to promotional availability, may be withdrawn at any time and cannot be combined with any other offer or internet code except the 5% Premier Club loyalty discount. For full terms and conditions, please visit butlins.com/terms. Calls to 03 numbers are charged at standard UK rates and may vary from mobiles. These calls are included in any inclusive packages. Butlins Skyline Limited, 1 Park Lane, Hemel Hempstead, Hertfordshire, HP2 4YL. Registered in England No. 04011665.

Park Holidays UK

Glovers House, Glovers Lane, Bexhill on Sea, East Sussex TN39 5ES

Tel: 0343 178 7070 Email: holidaysupport@parkholidays.com

Website: www.parkholidays.com

42 holiday parks offering caravan, lodge and glamping holidays from Scotland to Cornwall. Accessible accommodation available at some sites.

10% Discount off holidays. Please mention the Carers Card before completing the booking.

The Sanctuary Retreat Holiday Park – Autism Friendly

Leather Waggon, Pett Level Road, Fairlight, Hastings, TN35 4ED

Tel: 01424 813888

Offer 10% discount on the cost of a holiday or short break. Bookings are for a minimum of 2 nights and a maximum of 14, excluding any other offers.

The White Rock Hotel

1-10 White Rock, Hastings, TN34 1JU

Tel: 01424 422240 Email: info@thewhiterockhotel.com

Website: www.thewhiterockhotel.com

Situated in prime position on the seafront, the White Rock Hotel is the perfect place for your visit to Hastings, whether for business or pleasure. After considerable refurbishment, our hotel offers modern comfortable rooms and professional but friendly service. We offer the security and convenience of a 24 hour reception, food and drink available all day in our stylish cafe-bar and room service at no extra charge. We also have our own car park, free WiFi and a choice of meeting rooms.

5% discount on room bookings for more than 2 nights when booking direct with the hotel. This is subject to restrictions, (such as
minimum restrictions in place over holidays etc). Please make the hotel aware you have a carers card when making the booking and you will need to show your carers card when checking in.

Stone Ness Short Breaks

Jean Burgess – Stone Ness Walled Garden, Ashurst, Tunbridge Wells, Kent TN3 9SU

Tel: 01892 740305

Website: www.stonenesswalledgarden.org

Self-catering short breaks for carers with the person they care for in a newly built (2017) 2 bedroom bungalow. £50 per night for two people. Lots to do locally or join a gardening group here for a tea break.

Please visit the website to find out more about this new venture. Pets by arrangement.

10% Discount with the East Sussex Carers Card – To book or for more information please contact Jean.

OTHER SERVICES

Self Storage Space

1 Station Road (opposite Lewes Train Station), Lewes, BN7 2YY

Tel: 01273 470000 Email: sales@SelfStorageSpace.co.uk

Website: www.SelfStorageSpace.co.uk

A self storage facility in Lewes with units that are perfect for safely storing belongings. Approved by Trading Standards ‘Buy with confidence’ scheme.

We can provide flexible access for carers, families, cared for individuals or support services as required. We also provide mailboxes and a wide range of storage boxes, packing materials and accessories.

10% discount on storage units.Cannot be used in conjunction with any other offer.

easyStorage

Tel: 07916 394976 Email: james.norris@easystorage.com

Website: www.easystorage.com

Offering economical and customisable storage across East Sussex. We provide a unique door-to-door service bringing the storage unit to you, making the process of packing and loading easy.
To make your life even easier, our expert team can even do it all for you and we can offer a range of high-quality boxes and packaging materials to make sure your belongings are kept safe and secure.

£50 off any booking. To book online use the code: Sussex50 or give us a call, simply mention the offer and it will be applied. Please visit us online, or give us a call for a quote or to book.

Humanist Celebrant – Felicity Harvest NEW!

Based in Wadhurst and working throughout and around East Sussex. Dewlands, Station Road, Wadhurst TN5 6RT

Tel: 07708 933607 Email: Felicity.harvest@humanistceremonies.org.uk

Website: www.felicityharvestcelebrant.co.uk

As a Humanists UK accredited celebrant, I use my understanding and creativity to work with you to create memorable, distinctive nonreligious ceremonies. In celebrating important times in your life and those you love, there will be humour, great storytelling and sometimes tears. I care deeply about diversity, the environment, and about creating something meaningful to mark life’s transitional moments. I am available for weddings, renewing vows, namings, blending families, adoptions, funerals and almost any other moment in life you might want to mark or celebrate.

10% off the cost of my usual fees for all ceremonies. When contacting me please mention you have a Carers Card

UTILITIES

Priority Services Register

The Priority Services Register is a free service provided by suppliers and network operators. It ensures the most vulnerable customers have access to the support they need in relation to their energy supply. It allows individuals to get additional help from their supplier, at no cost to themselves. The support you get may depend on your supplier, examples of support include:

Advance notice of planned power cuts.
Priority support in an emergency.
Identification scheme.
Password protection.
Nominee scheme.
Arrangements to ensure that it’s safe and practical for you to use your prepayment meter.
Meter reading services.
Account and bill information in an accessible format.

More information is available here.

South East Water

South East Water have a Priority Services Register, it is free to join and provides extra care and support to those who need it most. This may be short term while you are going through some temporary life changes or longer term for those who have individuals needs or require additional support. Our Priority Services Register is available to everyone that meets our eligibility criteria including our elderly customers, those with children under 5 or those suffering a sickness or illness.
Register:
Online – https://www.southeastwater.co.uk/help/priority-services/register-for-priority-services.
Phone (free) – 0800 952 4000

Southern Water

Southern Water have help available for customers whose households are on a low income. We have a confidential register and provide a range of priority services for customers who have individuals needs or require additional support. We also have help available for customers struggling with water debt as well as the potential to replace white goods where the eligibility criteria is met. Register online here or call Freephone 0800 027 0800 Monday to Friday 9am – 5pm.

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